Computer Software Product Solutions

FM:Interact is an integrated suite of powerful web-based facility management tools that helps organizations improve their space, occupancy, assets, moves, maintenance, leases and property management. Whether your real estate or facilities portfolio is small or large, FM:Interact can help you manage today’s dynamic facilities environments. 

Benefits
  • Manage your facilities across multiple locations
  • Access property information with a simple point and click map-based interface
  • Run live reports, view floor plans, search archived drawings and critical documents
  • Share facility data with management, partners and internal customers via your corporate intranet
  • Dynamically search for employees and related information
  • Streamline the help desk, work order and move processes
  • Provide responsive and efficient service to your organisation

Features

FM:Systems’ ground-breaking intranet application brings company-wide access to facilities data. Share floor plans and live reports using standard Web browsers – empower the people in your organisation with immediate access to the crucial information they need and enable facilities and real estate professional to share facility information enterprise-wide.

  • Dynamically search for an employee or room and have the appropriate floor plan load, zoom to the room being searched and present a photo of the employee
  • Click on room to see room data such as department, area, space type, occupants, phone number, furniture, data jacks and other assets
  • Generate the reports they need, when they need them
  • Specified reports can be made available to authorised users. For example, Finance can view and print charge-back reports as needed
  • Access, search, view, annotate and print scanned documents via the Web browser
  • Access building photos with essential building data for quick reference information

Savings

FM:Interact helps organisations improve customer service, reduce costs and increase productivity enterprise-wide. Customers have quick and easy access to key facility information such as floor plans, reports, employee information and critical documents. Other modules of FM:Interact include Facility Maintenance, Strategic Planning, Real Estate and Portfolio Management, Asset Management, Move Management, Project Management, FM:Mobile and Sustainability.
FM:Interact customers have reported impressive results:

  • Reduced occupancy costs by 15%
  • Reduced churn rates from 225% to 120%
  • Reduced annual move spend by 88%
  • Increased onboarding capacity by 60%
  • Enterprise productivity savings of $1.5 million per year
  • Increase customer satisfaction rate to 97%